Reckon how-tos
Step-by-step help with everyday bookkeeping tasks in Reckon One and Reckon Accounts Hosted. Each how-to follows Reckon's own help article, linked in its sources, and says what to check before you start and what changes afterwards.
Invoices and customer payments
How to create a credit note in Reckon One
Make a customer adjustment note, the Reckon One name for a credit note, then keep it as a draft or approve it and decide what happens to the credit.
How to apply a credit note in Reckon One
Put a customer's stored credit against an unpaid invoice in Reckon One, from the invoice's Record payment screen or from the adjustment note itself.
How to record a refund in Reckon One
Record money you pay back to a customer from an approved adjustment note in Reckon One, and money a supplier pays back to you from a supplier adjustment note.
How to delete an invoice in Reckon One
How Reckon One deletes a customer invoice at each status: draft or unpaid ones directly, approved ones after reverting to draft, paid ones after unlinking.
How to delete a payment in Reckon One
Unlink a customer or supplier payment from its invoice or bill in Reckon One, then delete it from Receive money or Make payment, with the right permission.
Bills and supplier payments
How to send remittance advice in Reckon One
Email a supplier the remittance advice for a saved payment in Reckon One, preview it first, print it as a PDF, and set the logo and email wording it uses.
Bank transactions
How to reconcile a bank account in Reckon One
Start a bank reconciliation in Reckon One from your statement's closing figures, tick transactions off, and see how Uncleared, Cleared and Reconciled differ.
Journals
How to delete a journal entry in Reckon One
Remove a journal from the Journals list in Reckon One, see which journals are read-only, and fix a wrong date, amount or account by editing it instead.
Reports and data
How to export reports from Reckon Accounts Hosted
Export a report from Reckon Accounts Hosted as an XLSX file, download it from My Files, and get past Protected View when the file opens in Excel.
Users and settings
How to add a user in Reckon One
Give someone in your business access to a Reckon One book through Staff in the Reckon Customer Portal, with a Portal role and a role inside the book.
How to invite your accountant to Reckon One
Share a Reckon One book with your accountant or bookkeeper using Share with in the portal, choose their role, and change or remove their access later.
How to back up your data in Reckon Accounts Hosted
Make a backup of your company file in Reckon Accounts Hosted, find it on the B: drive, and download it from My Files so a copy is kept on your computer.